Shipping Policy
At Myseabe Store, we strive to get your order to you as quickly and affordably as possible. Below are the details of our shipping process, times, and policies.
Processing Time & Shipping Costs
Shipping costs vary depending on the shipping destination. You can see the exact shipping charges by adding items to your cart, proceeding to checkout, and entering your mailing address. The total shipping cost will automatically update and display in your total amount.
Shipping & Handling
We process orders Monday through Friday (Eastern Standard Time) and exclude holidays observed by the U.S. Post Office, such as New Year’s Day, Presidents’ Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas.
- Processing Time: 3-5 business days* during regular seasons, and may take longer during holiday seasons.
Shipping from Warehouse
You can order as many items as you like, and you will never pay more than the flat shipping rate:
- Flat Shipping Rate: $5.99 for Standard Shipping
- Estimated Delivery: 7-15 business days* during regular seasons, and may take longer during holiday seasons.
Estimated Shipping Times
Shipping time varies by location. Here are our estimates:
| LOCATION | ESTIMATED SHIPPING TIME |
|---|---|
| The United States | 7-15 business days |
| Canada, Europe | 10-30 business days |
| Australia, New Zealand | 10-30 business days |
| Mexico, Central America, South America | 15-30 business days |
| Asia | 10-30 business days |
| Rest of the World | 10-30 business days |
About Late Deliveries
Our shipping partners work hard to ensure timely delivery. However, delays can occur due to unforeseen or uncontrollable events. Myseabe Store is not responsible for delays caused by:
- Incorrect shipping address.
- Missing apartment, building, or unit number.
- Severe weather conditions.
- International customs procedures.
Order Tracking
You will receive a confirmation email with a tracking link once your package ships. Please allow 2-4 days for the carrier to scan your package into their system. If tracking information is not immediately available, it may mean the carrier has not processed the package yet.
Frequently Asked Questions
I ordered multiple items but only received one. Where’s the rest of my order?
We source products from various locations. When you order multiple items, they may be shipped separately to expedite delivery. Don’t worry if you receive one item before the others—everything is on its way.
Why haven’t I received my order confirmation?
Sometimes, this happens due to a typo in your email address. We send multiple emails throughout the process, including an order confirmation, fulfillment notice, and shipping notice. If you think you entered the wrong email, please contact us so we can correct it.
How do I contact you?
If you have any questions that are not covered in this FAQ, feel free to reach out to us at [email protected]. We will respond promptly.
I sent an email but haven’t received a response. What should I do?
Please check the email address you sent your inquiry to. If the issue persists, try emailing us again at [email protected]. We have a 24/7 support team and will respond within 1 business day.
Delivery & Shipping Policies
Can my order be delivered to multiple addresses?
No, we do not offer shipping to multiple addresses for a single order. If you need items delivered to different addresses, please place separate orders.
Do you deliver to PO Boxes or Military APO/FPO addresses?
Yes, we can ship to PO Boxes and Military APO/FPO addresses.
For APO addresses, orders are shipped via DHL Global Mail and then handed off to USPS for final delivery through the military mail system. Please note that tracking ceases once the package enters the military mail system due to security reasons, and delivery may take up to 45 additional days.